Ten Benefits of Augmenting your Traffic Signal and ITS Maintenance

Our company works with over 200 public agencies on their traffic signal and Intelligent TransportationSystems (ITS) maintenance. Our extensive work with these clients has given us deep insights into how state and local municipalities structure their maintenance models. While many choose a fully outsourced model, others benefit from augmenting their in-house team. The following are the top ten benefits of augmenting your traffic signal maintenance program:

1. Increased Service Levels: Improved preventative maintenance ultimately prolongs equipment life, enhances public safety, and decreases long-term costs.
2. Mitigated Staffing Challenges: An augmentation partner helps address major staffing issues like employee turnover, sick days, and other unforeseen absences.
3. Reduced Overhead Burdens: Experience a reduction in both short-term and long-term overhead costs.
4. New Team Paradigm: Fresh perspectives and innovative solutions are brought to the table, fostering a more dynamic problem-solving environment.
5. Promotes Accountable Workmanship: Dual teams encourage honest and well-managed work, reducing complacency.
6. Access to Specialized Resources: Gain access to a contractor's extensive inventory of specialized equipment and in-stock materials.
7. Enhanced Training and Support: Benefit from more robust training; technical, safety and customer service practices, including cross-training opportunities with a larger staff.
8. Technology Agnostic Approach: Access a contractor's test  laboratory and equipment, allowing for a technology-agnostic approach that keeps you informed on emerging technologies and equipment.
9. Greater Flexibility and Scalability: Improve your ability to handle emergency situations and other unexpected scenarios with greater flexibility and scalability.
10. Reduced Liability: Minimize your agency's overall liability.

Whatever the state of your current traffic signal and ITS maintenance program, augmentation might be an approach to consider for finding unrealized costs-savings, while improving the overall performance of your program.

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